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Content preview: Join us to learn how human emotions impact your business performance
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Join us to learn how human emotions impact your business performance and ho=
w to manage it. It's free.
Free webinar: Emotional Experience =E2=80=93 A New Way To Measure Your CX (=
https://cxforum.io/free-webinar-emotional-experience-a-new-way-to-measure-=
your-cx/ )
Evely from CX Forum,
People buy emotions. We all know it. But did you know that you can measure =
the emotions of your customers and turn this information into the growth of=
your business? You're invited to our next webinar. Join us here ( https://=
cxforum.io/free-webinar-emotional-experience-a-new-way-to-measure-your-cx/ =
).
Emotional Experience - A New Way To Measure Your CX ( https://cxforum.io/fr=
ee-webinar-emotional-experience-a-new-way-to-measure-your-cx/ )
*Wednesday, March 17 | 9 AM EST/ 4 PM EET | 45 min*
Experiences and therefore purchase decisions are strongly impacted by human=
emotions. This is why CX Forum and Feedbackly have developed a completely =
new concept of Emotional Experience measurement that we're now excited to s=
hare also with you! This new framework takes into consideration the vast va=
riety of human emotions and how those emotions impact your business perform=
ance. The webinar will be led by an award-winning CX professional Jaakko M=
=C3=A4nnist=C3=B6 who is also one of the founders of the Emotional Experien=
ce measurement framework.
In this webinar you will learn:
* What is Emotional Experience and why it is important?
* What KPIs should we use to analyze Emotional Experience?
* What are the most common pitfalls to avoid?
PS! There will also be enough time for Q&A!
Can't attend in real-time? Register now and we=E2=80=99ll send a *recording=
* afterward!
Save my seat >> ( https://cxforum.io/free-webinar-emotional-experience-a-ne=
w-way-to-measure-your-cx/ )
See you there!
Best,
Evely from CX Forum
*About CXforum*
CXforum is the first fully digital global community for customer experience=
professionals.
Join the community of thousands of CX and EX professionals globally.
https://cxforum.io/
Evely from CX Forum
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<p>Join us to learn how human emotions impact your business perform=
ance and how to manage it. It's free.</p>
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<a href=3D"https://u2263328.ct.sendgrid.net/ls/click?upn=3DiBZ1C-2B=
05XhuauiQN68wJMq3yUVw8uO9GHE4fE5EWBHnA4Xfn5q7BCGxw4OSnLJHCv56DRAL-2FG40U3te=
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th" border=3D"0" style=3D"display:block; color:#000000; text-decoration:non=
e; font-family:Helvetica, arial, sans-serif; font-size:16px; max-width:100%=
!important; width:100%; height:auto !important;" width=3D"600" alt=3D"Free=
webinar: Emotional Experience =E2=80=93 A New Way To Measure Your CX" data=
-proportionally-constrained=3D"true" data-responsive=3D"true" src=3D"http:/=
/cdn.mcauto-images-production.sendgrid.net/57e0df0f47925edf/926748c3-6212-4=
c4c-80ab-7a3ec137d2a7/1200x628.png"></a></td>
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</tbody>
</table><table class=3D"module" role=3D"module" data-type=3D"text" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"table-la=
yout: fixed;" data-muid=3D"4dfe4d3d-0856-448e-92f1-b5a39eca71dd" data-mc-mo=
dule-version=3D"2019-10-22">
<tbody>
<tr>
<td style=3D"padding:18px 20px 10px 20px; line-height:22px; text-al=
ign:inherit;" height=3D"100%" valign=3D"top" bgcolor=3D"" role=3D"module-co=
ntent"><div><div style=3D"font-family: inherit; text-align: inherit">Evely =
from CX Forum,</div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit">People buy emotion=
s. We all know it. But did you know that you can measure the emotions of yo=
ur customers and turn this information into the growth of your business? Yo=
u're invited to our next webinar. Join us <a href=3D"https://u2263328.ct.se=
ndgrid.net/ls/click?upn=3DiBZ1C-2B05XhuauiQN68wJMq3yUVw8uO9GHE4fE5EWBHnA4Xf=
n5q7BCGxw4OSnLJHCv56DRAL-2FG40U3teRTrgwyoKPgFLGqxnodiE0TItm3qkioehGrBrOcemc=
CCw-2FipS-2FBwB8_RsEKs-2BP5asU-2BJN-2FtX0vXbFEBVlH-2BUIEvNAizSrjVoZDizbdtKB=
j3LIPVIKFa15Y8DVwW9pmwu1b65lgMjaaFW4C-2BVTiIv-2FQWYmciSy6FoC9zl2xRlewoeTJBT=
xZGQDzI6mExhWsqCU83PBWBEh-2BbbtZ863DJJmxr75FqX8So7i2HZO8SwPIYPtPkJgohI-2F6a=
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k29y74qUVuufKX3oGeDrkJ-2BmZsTRNVbH93QxTtKmdbI-2FlLLDz4C2DD-2Fu3jaIBxbGPouAq=
6sriwV8XUQ61-2Fg90A7eR5ia859CmVoa6hxksIYPjiHkfHw1ymRWpeTfP6-2FgK2LJBmDFnrJh=
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DKu6Hw1tMZn602CfEtOOsmwVQZBvgZ4QhbFodz-2BrZATcSKi6fhR5JilcGqAir6tsaDIj3mevt=
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m-2F-2BXu-2Bvm-2FlWQMX08CXJjqi3I8TElQT7wfUgcefefsElrKyQ-2Bx5MlWFrm5gsDm-2BD=
O9Im-2Fpc0-2FtKHLIiZZhKPeMTWdfr97mqDvAtHtsNliHI1Pyj3HnLvfcPv4txnfavGpz7nAWF=
Nd50j0vvfTEVJyjXd3i7H5zNaXA4JlN-2B2XMxnk2ged1sI9-2BgumtxhYPT-2BO6UCiWCCkSUq=
7WVOkMHqwQbiSK1V3wk-2Bzrj5bBJvDc4KmJ-2B10XzN57orIpNujFAHZ43zFevS767vwi05GJy=
P3D669nsJ0XWRBt8I459nzukG4XJ-2F9SvgrTH6HrqhdnioeeebBOsZl4t52m8GsvqrF1mMAkNX=
YJ594-2Bs2yNqpTcfCUHhPMXBG1MU-2Fa9UqtEJ-2Bn0lgCt7sjXZcsPAWPvlnlnJWdV8R6KEfm=
cNwCvnA-3D-3D">here</a>.</div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit"><a href=3D"https:/=
/u2263328.ct.sendgrid.net/ls/click?upn=3DiBZ1C-2B05XhuauiQN68wJMq3yUVw8uO9G=
HE4fE5EWBHnA4Xfn5q7BCGxw4OSnLJHCv56DRAL-2FG40U3teRTrgwyoKPgFLGqxnodiE0TItm3=
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grneAhK9kZK9rfoFRMc-2B5-2F1-2FtwwToP-2B-2BM56GOYj9E02KrQ4IDEMwi2NIlj1OvAuR-=
2FroqE7wiQ1NyxwpE6myOYVXc3wxbtWbnJLiRWIHBTfbtBKOKMv4Xh-2BTlAZ9-2B5AuwcB66pg=
6wu0TpgSYRA2KvEI3PhimYovbiWukn9cWYKkqg9IcMeldR-2BoNk7Jk-2BN9eqxkCf3x4kkYmup=
g7DO3Kg9sNtof-2F6rbufDPXt7iB0w-3D-3D"><span style=3D"text-decoration-line: =
underline; text-decoration-thickness: initial; text-decoration-style: initi=
al; text-decoration-color: initial; font-family: Arial, sans-serif; font-si=
ze: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-=
caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-in=
dent: 0px; text-transform: none; white-space: normal; widows: 2; word-spaci=
ng: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 25=
5); font-weight: bold; color: #5ba6f9">Emotional Experience - A New Way To =
Measure Your CX</span></a></div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit"><strong>Wednesday,=
March 17 | 9 AM EST/ 4 PM EET | 45 min</strong></div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: left"><span style=3D"text-a=
lign: left">Experiences and therefore purchase decisions are strongly impac=
ted by human emotions. This is why CX Forum and Feedbackly have developed a=
completely new concept of Emotional Experience measurement that we're now =
excited to share also with you! This new framework takes into consideration=
the </span><span style=3D"text-align: left; font-weight: bold">vast variet=
y of human emotions</span><span style=3D"text-align: left"> and </span><spa=
n style=3D"text-align: left; font-weight: bold">how those emotions impact y=
our business performance</span><span style=3D"text-align: left">. The webin=
ar will be led by an award-winning CX professional Jaakko M=C3=A4nnist=C3=
=B6 who is also one of the founders of the Emotional Experience measurement=
framework.</span></div>
<div style=3D"font-family: inherit; text-align: left"> </div>
<div style=3D"font-family: inherit; text-align: left"><span style=3D"text-a=
lign: left">In this webinar you will learn:</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<ul>
<li style=3D"text-align: inherit">What is Emotional Experience and why it=
is important?</li>
<li style=3D"text-align: inherit">What KPIs should we use to analyze Emot=
ional Experience?</li>
<li style=3D"text-align: inherit">What are the most common pitfalls to av=
oid?</li>
</ul>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit">PS! There will als=
o be enough time for Q&A!</div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit">Can't attend in re=
al-time? Register now and we=E2=80=99ll send a <strong>recording</strong> a=
fterward!</div><div></div></div></td>
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style=3D"border-radius:6px; font-size:16px; text-align:left; background-co=
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<a href=3D"https://u2263328.ct.sendgrid.net/ls/click?upn=
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eDJ5mn9EjG4W-2BujxcOMv-2BgthO7Fa0PEBA5vj9Od7374s18ncr-2BA-3D-3D" style=3D"b=
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rder-radius:6px; border-width:0px; color:#ffffff; display:inline-block; fon=
t-size:16px; font-weight:normal; letter-spacing:0px; line-height:normal; pa=
dding:12px 18px 12px 18px; text-align:center; text-decoration:none; border-=
style:solid;" target=3D"_blank">Save my seat >></a>
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</tbody>
</table><table class=3D"module" role=3D"module" data-type=3D"text" bord=
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layout: fixed;" data-muid=3D"350c8407-e11a-4492-bc30-62e6a3974fe5" data-mc-=
module-version=3D"2019-10-22">
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