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Subject: Corporate Sales And Key Accounts Management - 14th & 15th March 2019, Villa Rosa Kempinski Nairobi
Date: Sat, 2 Mar 2019 21:00:31 +0000
From: Anderson Human Capital <info@andersontr.com>
Reply-To: Anderson Human Capital <info@andersontr.com>
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OTHER UPCOMING SEMINAR;
1. Full Budgeting & Cost Control Training - March 14th & 15th 2019 Villa Rosa Kempinski Nairobi (
http://www.andhcap.com/index.php?option=com_acymailing&ctrl=url&subid=92243&urlid=2&mailid=43 )

Sales managers, Operational Managers, Business Development Managers, Branch Managers, Unit
Managers, Sales Supervisors, Logistics & Marketing Managers
CORPORATE SALES AND KEY ACCOUNTS MANAGEMENT SEMINAR
14TH & 15TH MARCH 2019 - VILLA ROSA KEMPINSKI NAIROBI

COURSE OVERVIEW
Is your sales team having difficulty in closing Corporate Sales? Are you experiencing constrained growth of the top line growth constrained by a
limited ability to close Corporate Accounts? Long sales cycles, low closing rates?
Corporate Sales Seminar is designed to address today's business-to-business sales environment, that is generally more complex and require a deep
understanding not only of the company's products and services offerings, but also of how the customer's own business functions and creates value.
Closing Corporate sales effectively requires that sales teams equip themselves with specific tools and skills - Corporate Sales Training is an
Investment that is guaranteed to help your team acquire and refine their corporate sales skills.
COURSE OBJECTIVES:

* Understanding the corporate business environment

* Equip sales people and managers who sell to organizations with skills and strategies to network, prepare & sell to corporate clients

* Highlight major ways to win big business in a highly competitive market;

* Equip the participants with skills to get appointments and persuade senior level decision makers to buy from them;

* Managing, maintaining & growing the Corporate Accounts in order to maintain the market share

TO BOOK THIS SEMINAR CLICK HERE ( http://www.andhcap.com/index.php?option=com_acymailing&ctrl=url&subid=92243&urlid=3&mailid=43 )
SEMINAR DETAILS
DATE: 14th & 15th March 2019
VENUE: Villa Rosa Kempinski Nairobi
FEES: Ksh. 45000 Plus V.A.T
TIME: 8:30am - 4:30 pm
WHO SHOULD ATTEND
This course is a must for all professionals dealing the corporate market place. Sales managers, Team Leaders, Operational Managers, Business
Development Managers, Branch Managers, Unit Managers, Sales Supervisors, Logistics & Procurement Managers, Sales Executives, Marketing Managers
NOTE;

* Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement of fee paid in accordance with NITA Rules.

* Fees covers all training Requirements, ie, training materials, lunches, teas, certification

* Participants will be given a certificate of participation

* Organizations Sponsoring more than 3 participants get a 4th Participant to attend Free.
COURSE OUTLINE

* Sales Customer Service Overview:

In this module participants will identify the changes happening in the business environment and thus the need to focus on providing exceptional
customer service internally and externally.

* Effective Communication:

This is the core module; it will focus on verbal, non-verbal communication and written communication with special attention paid to telephone and
email etiquette.

* Internal Customer Service:

How all departments work together, agree on processes and procedures, negotiate expectations, replace interdepartmental competition with
interdepartmental cooperation, align goals, and harmonize processes and procedures in order to deliver better service to the external customer. 

* Dealing with Difficult Customers & Situations:

Participants will discuss ways of handling difficult customers effectively - L.E.A.R.N. Principle, Cope with irate customers; what Drives Customers
Crazy/ Forbidden Phrases, Skills Developing Activities and Benefits of Complaints to the Organization.

* The Market and the sales Pipeline:

Participants will be informed and enlightened on the services or products provided by the organization and the target market with a clear
understanding of the sales cycle.
They will also be trained on Prospecting and lead generation, how to deal with fear and objections in sales. Participants will also be equipped on
presentation skills.

* Service Recovery & Dealing with Complaints:

In that instant when service delivery goes terribly wrong, how do you recover? This seminar will empower participants to deal with complaints and
service recovery.

* The A-Factor: Emotional Intelligence: 

This wrap up module will look at the need to have an upbeat attitude and the role of emotional intelligence in every day interactions. Stress
management and change management will be included in this module.
ANDERSON HUMAN CAPITAL
 DL: +254 775 741 449, Cell: +254 725 212635
Email: info@andersonhcl.com ( mailto:info@andersonhcl.com )
Click here to unsubscribe ( http://www.andhcap.com/index.php?subid=92243&option=com_acymailing&ctrl=user&task=out&mailid=43&key=qkw33lS3BmEASP )


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OTHER UPCOMING SEMINAR;<br />
<a href="http://www.andhcap.com/index.php?option=com_acymailing&ctrl=url&subid=92243&urlid=2&mailid=43" target="_blank">1. Full Budgeting & Cost
Control Training - March 14th & 15th 2019 Villa Rosa Kempinski Nairobi </a><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<title></title>
<table align="center" border="1" class="border" width="600">
	
		<tr>
			<td>
			<h4 style="text-align: center;"><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Sales managers, Operational
Managers, Business Development Managers, Branch Managers, Unit<br />
			Managers, Sales Supervisors, Logistics & Marketing Managers</span><br />
			<span style="font-size:16px;"><span style="color:#800000;">CORPORATE SALES AND KEY ACCOUNTS MANAGEMENT SEMINAR</span></span><br />
			<span style="font-size:16px;"><span style="color:#800000;">14TH & 15TH MARCH 2019 - VILLA ROSA KEMPINSKI NAIROBI</span></span></span></h4>
			</td>
		</tr>
		<tr>
			<td>
			<p><span style="color:#800000;"><span style="font-size:14px;"><span style="font-family:times new roman,times,serif;"><u><strong>COURSE
OVERVIEW</strong></u></span></span></span></p>

			<p><span style="font-size:14px;"><span style="font-family:times new roman,times,serif;">Is your sales team having difficulty in closing Corporate
Sales? Are you experiencing constrained growth of the top line growth constrained by a limited ability to close Corporate Accounts? Long sales cycles,
low closing rates?</span></span></p>

			<p><span style="font-size:14px;"><span style="font-family:times new roman,times,serif;">Corporate Sales Seminar is designed to address today&#39;s
business-to-business sales environment, that is generally more complex and require a deep understanding not only of the company&#39;s products and
services offerings, but also of how the customer&#39;s own business functions and creates value.</span></span></p>

			<p><span style="font-size:14px;"><span style="font-family:times new roman,times,serif;">Closing Corporate sales effectively requires that sales
teams equip themselves with specific tools and skills - Corporate Sales Training is an Investment that is guaranteed to help your team acquire and
refine their corporate sales skills.</span></span></p>

			<p><span style="color:#800000;"><span style="font-size:14px;"><span style="font-family:times new roman,times,serif;"><u><strong>COURSE
OBJECTIVES:</strong></u></span></span></span></p>

			<ul>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Understanding the&nbsp; corporate business
environment</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Equip sales people and managers who sell to organizations
with skills and strategies to network, prepare & sell to corporate clients</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Highlight major ways to win big business in a highly
competitive market;</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Equip the participants with skills to get appointments
and persuade senior level decision makers to buy from them;</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Managing, maintaining & growing the Corporate Accounts in
order to maintain the market share</span></span></li>
			</ul>

			<p style="text-align: center;"><a href="http://www.andhcap.com/index.php?option=com_acymailing&ctrl=url&subid=92243&urlid=3&mailid=43"
target="_blank"><span style="color:#800000;"><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><strong>TO BOOK THIS
SEMINAR CLICK HERE</strong></span></span></span></a></p>

			<p><span style="color:#800000;"><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><u><strong>SEMINAR
DETAILS</strong></u></span></span></span></p>

			<p><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><strong>DATE:&nbsp;&nbsp; 14th & 15th March
2019</strong></span></span></p>

			<p><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><strong>VENUE: Villa Rosa Kempinski
Nairobi</strong></span></span></p>

			<p><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><strong>FEES:&nbsp;&nbsp;&nbsp; Ksh. 45000 Plus
V.A.T</strong></span></span></p>

			<p><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><strong>TIME:&nbsp;&nbsp; 8:30am - 4:30
pm</strong></span></span></p>

			<p><span style="color:#800000;"><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;"><u><strong>WHO SHOULD
ATTEND</strong></u></span></span></span></p>

			<p><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">This course is a must for all professionals dealing the
corporate market place. Sales managers, Team Leaders, Operational Managers, Business Development Managers, Branch Managers, Unit Managers, Sales
Supervisors, Logistics & Procurement Managers, Sales Executives, Marketing Managers<br />
			<span style="color:#800000;"><u><strong>NOTE;</strong></u></span></span></span></p>

			<ol>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Our Programs are <strong>NITA</strong> Approved.
Participating organizations can therefore claim reimbursement of fee paid in accordance with <strong>NITA</strong> Rules.</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Fees covers all training Requirements, ie, training
materials, lunches, teas, certification</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Participants will be given a certificate of
participation</span></span></li>
				<li><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">Organizations Sponsoring more than 3 participants get a
4th Participant to attend Free.</span></span></li>
			</ol>
			<strong><span style="color:#800000;"><u><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">COURSE
OUTLINE</span></span></u></span></strong>

			<ul>
				<li><strong>Sales Customer Service Overview:</strong></li>
			</ul>
			In this module participants will identify the changes happening in the business environment and thus the need to focus on providing exceptional
customer service internally and externally.

			<ul>
				<li><strong>Effective Communication</strong>:</li>
			</ul>
			This is the core module; it will focus on verbal, non-verbal communication and written communication with special attention paid to telephone and
email etiquette.

			<ul>
				<li><strong>Internal Customer Service:</strong></li>
			</ul>
			How all departments work together, agree on processes and procedures,&nbsp;negotiate expectations, replace interdepartmental competition with
interdepartmental cooperation, align goals, and harmonize processes and procedures in order to deliver better service to the external customer.&nbsp;

			<ul>
				<li><strong>Dealing with Difficult Customers & Situations:</strong></li>
			</ul>
			Participants will discuss ways of handling difficult customers effectively - L.E.A.R.N. Principle, Cope with irate customers; what Drives Customers
Crazy/ Forbidden Phrases, Skills Developing Activities and Benefits of Complaints to the Organization.

			<ul>
				<li><strong>The Market and the sales Pipeline:</strong></li>
			</ul>
			Participants will be informed and enlightened on the services or products provided by the organization and the target market with a clear
understanding of the sales cycle.<br />
			They will also be trained on Prospecting and lead generation, how to deal with fear and objections in sales. Participants will also be equipped on
presentation skills.
			<ul>
				<li><strong>Service Recovery & Dealing with Complaints:</strong></li>
			</ul>
			<strong> </strong>In that instant when service delivery goes terribly wrong, how do you recover? This seminar will empower participants to deal
with complaints and service recovery.

			<ul>
				<li><strong>The A-Factor: Emotional Intelligence: </strong></li>
			</ul>
			This wrap up module will look at the need to have an upbeat attitude and the role of emotional intelligence in every day interactions. Stress
management and change management will be included in this module.

			<p style="text-align: center;"><span style="font-family:times new roman,times,serif;"><span style="font-size:14px;">A<strong>NDERSON HUMAN
CAPITAL<br />
			&nbsp;DL: +254 775 741 449, Cell: +254 725 212635<br />
			Email: <a href="mailto:info@andersonhcl.com">info@andersonhcl.com</a><br />
			<a style="text-decoration:none;" target="_blank"
href="http://www.andhcap.com/index.php?subid=92243&option=com_acymailing&ctrl=user&task=out&mailid=43&key=qkw33lS3BmEASP"><span
class="acymailing_unsub">Click here to unsubscribe</span></a></strong></span></span></p>
			</td>
		</tr>
	
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