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Return-Path: <mary@brightachieversltd.com> Delivered-To: ncdcgo@c1.nita.go.ug Received: from c1.nita.go.ug by c1.nita.go.ug with LMTP id OJeiEDjkMVs/VCIAmTLWoA for <ncdcgo@c1.nita.go.ug>; Tue, 26 Jun 2018 08:59:04 +0200 Return-path: <mary@brightachieversltd.com> Envelope-to: btvet@ncdc.go.ug Delivery-date: Tue, 26 Jun 2018 08:59:04 +0200 Received: from gateway22.websitewelcome.com ([192.185.47.100]:34622) by c1.nita.go.ug with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.91) (envelope-from <mary@brightachieversltd.com>) id 1fXhwK-009ROA-EG for btvet@ncdc.go.ug; Tue, 26 Jun 2018 08:59:04 +0200 Received: from cm10.websitewelcome.com (cm10.websitewelcome.com [100.42.49.4]) by gateway22.websitewelcome.com (Postfix) with ESMTP id E37D25C78 for <btvet@ncdc.go.ug>; Tue, 26 Jun 2018 01:58:58 -0500 (CDT) Received: from terracan.websitewelcome.com ([192.185.82.154]) by cmsmtp with SMTP id Xhvif5BYnBcCXXhvwfqlJH; Tue, 26 Jun 2018 01:58:58 -0500 X-Authority-Reason: nr=8 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=brightachieversltd.com; s=default; h=Content-Type:MIME-Version:Message-ID: Date:Subject:To:From:Sender:Reply-To:Cc:Content-Transfer-Encoding:Content-ID: Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc :Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe: List-Subscribe:List-Post:List-Owner:List-Archive; bh=t0O4X6lxcfd+uJouQj6/srjjtZHgjY8F04WfLM9GVeU=; b=hlgpZ8UksxgYCSwPi4j6KO6CPZ Az/i8xbsxqpMxx44kzVf+scxNFPmWjvQX2CSR6+EqvKEb/TOogQTTZeISsN/gw+QsTpCPmAf+1rBt ZGI/10NfSDiiFyaS2/G5sX9SKOMHbihU/P0SnIUPHb13CWbnwfi+Nr9IxFmug7x3rA4sFQ3AwGEDR ea3e175W0OM4N5ugDYa8ISrPCGfzEYodtCadpVhHiMk7aGsI7XplZKb6vQgmx0kd1uOV8qoR43U+H kdNMNWZ09Xc40MpMVY9ZeId4yANlZ/+C6LJwetOMC6MFW1EmsOf446xP3AaRFpniOvyY6RCZ0fim0 6bYQOs/A==; Received: from [197.237.209.147] (port=51878 helo=DESKTOPLOJMT1I) by terracan.websitewelcome.com with esmtpa (Exim 4.91) (envelope-from <Mary@brightachieversltd.com>) id 1fXhfu-003leZ-1y; Tue, 26 Jun 2018 01:42:03 -0500 From: "Mary" <Mary@brightachieversltd.com> To: <Mary@brightachieversltd.com> Subject: Executive Administrative Assistants Management Conference Date: Tue, 26 Jun 2018 09:37:14 +0300 Message-ID: <067601d40d18$71526b30$53f74190$@brightachieversltd.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0677_01D40D31.96A807A0" X-Mailer: Microsoft Outlook 15.0 Content-Language: en-us Thread-Index: AdQNF/0XrQOSQLw/T/eqAiqfnIiIhg== X-Antivirus: AVG (VPS 180625-4, 06/25/2018), Outbound message X-Antivirus-Status: Clean X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - terracan.websitewelcome.com X-AntiAbuse: Original Domain - ncdc.go.ug X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - brightachieversltd.com X-BWhitelist: no X-Source-IP: 197.237.209.147 X-Source-L: No X-Exim-ID: 1fXhfu-003leZ-1y X-Source: X-Source-Args: X-Source-Dir: X-Source-Sender: (DESKTOPLOJMT1I) [197.237.209.147]:51878 X-Source-Auth: mary@brightachieversltd.com X-Email-Count: 145 X-Source-Cap: YWNoaWV2ZXJzO2Nocmlzb3JpO3RlcnJhY2FuLndlYnNpdGV3ZWxjb21lLmNvbQ== X-Local-Domain: yes X-Spam-Status: No, score=0.7 X-Spam-Score: 7 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "c1.nita.go.ug", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: <https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/7ddf9bcf-0ee0-49e6-9516-367460f15866.png> EXECUTIVE ADMINISTRATIVE ASSISTANTS MANAGEMENT CONFERENCE <http://gallery.mailchimp.com/27aa Content analysis details: (0.7 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: avg.com] -0.0 SPF_HELO_PASS SPF: HELO matches SPF record -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_KAM_HTML_FONT_INVALID BODY: Test for Invalidly Named or Formatted Colors in HTML -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.0 T_REMOTE_IMAGE Message contains an external image 0.0 T_FILL_THIS_FORM_SHORT Fill in a short form with personal information X-Spam-Flag: NO This is a multipart message in MIME format. ------=_NextPart_000_0677_01D40D31.96A807A0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable <https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/7ddf9bcf-= 0ee0-49e6-9516-367460f15866.png> EXECUTIVE ADMINISTRATIVE ASSISTANTS MANAGEMENT CONFERENCE <http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerLft.= png> <https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/170468f0-= 39d6-4334-bf92-0bb16d5b3d05.jpg> <http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerRght= =2Epng> <http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerLft_= btm.png> <http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerRght= _btm.png> Dates: 19th & 20th July 2018 (8:30am - 5:00pm) Venue: Mackinnon Suites Hotel, Kampala. Bright Achievers Training Consultants Ltd is inviting you to the Executive = Administrative Assistants Management Conference to be held at Mackinnon Sui= tes Hotel. Target Audience This course is relevant to executive/personal assistants or anyone looking = to become an office manager or who regularly takes on office management res= ponsibilities. It=E2=80=99s a useful refresher for those in existing office= management positions wanting to enhance their skills and benefit from form= al, structured training with real world applications. Summary of the Programme: Management assistants and professional secretaries are struggling with an e= ver-increasing workload, in jobs considered among the most difficult, both = in the Non-Governmental Organizations, Private and Public Sectors. An effic= ient and effective office assistant or the secretaries builds good image of= an organization and proves to be an asset to his/her supervisor/manager. I= t is not uncommon to feel lost and unsupported in the office management rol= e, everyone having high expectations of the administrators and secretaries = and yet offering very little help and guidance. This workshop has been designed around administrator=E2=80=99s needs and wi= ll provide participants with practical and easy-to-implement solutions to t= he challenges you face every day. The focus will be on practical skills, to= ols and techniques to improve productivity, build a winning team with manag= ement and peers, and maximize value to the organization. Benefits of this training: At the end of this training, participants will be able to * Gain skills and techniques needed to run an office effectively. * Control the administrative work effectively. * Gain skills and techniques of working with all difficult and demanding pe= rsonalities within the office. * Adopt effective tools for managing difficult people and how to handle and= manage conflict * Understand the methods of minute taking and report writing * Learn from each other the types, nature of teamwork and some of the probl= ems/issues or challenges they presently face, and share practical lessons l= earned and best practices from their experiences. * Understand the levels and importance of communications and improve on it * Develop skills and techniques needed to run office systems effectively, w= hile equipping Administrative staffs with the ability to manage themselves = and the others around them. * Eliminate the bad habits that may be hurting the administrative staff cre= dibility. Course Outline Defining and Developing Administrative Assistant Skills and Role in Goal Se= tting Processes * The responsibilities and authority of administrators /assistants role * Overview of the goal setting process and why setting goals is important * How to measure success and steps for goal setting and how goals can be re= lated to the organization mandate * Develop the managerial aspects of administrators/assistants role =E2=80= =93 essential management skills planning for development, identifying and o= vercoming barriers to your success. Effective Organizational Communication * Developing an effective communication plan within the Workplace * Methods for improving communication, such as managing conflicts, running = effective meetings, using e-mail effectively * The elements of office management and administration communications plann= ing, including information distribution, performance reporting, and adminis= trative closure * Understand individual communication needs and how to determine the number= of communications channels needed in an office. Creative and Innovative Problem Solving * Application of logical and creative approaches to solving problems and ma= king decisions within an office * Developing creative tools for identifying causes and generating solutions= * How to analyse a problem and differentiate between problems with one solu= tion, and problems with many solutions. Managing Conflict, Difficult People and Situations * Understanding interpersonal-situation dynamics and the different mindsets= , motives and fears of difficult people * Managing both aggressive and passive people including bosses, coworkers, = and others * How to go beyond symptoms to identify the real sources of conflict * From conflicting to cooperative relationships * Working with a difficult boss: Skills & practical tips * How to handle interruption * Develop clear insights into your strengths and weaknesses as an office le= ader * Understand the nature of transition and develop critical people skills th= at often make the difference between longer-term career success or failure.= Effective Meeting Management and Minute Taking * How to drive the meeting content and manage meeting participants * How to recognize and avoid meeting pitfalls * Develop the confidence and skills to take accurate and concise minutes. * Identify different methods of Minute Taking and organizing your material.= * Learn techniques to identify and highlight important points * Clearly identify administrator/secretaries roles before, during and after= the meeting. * Identify different methods of Minute Taking and organizing your material.= Practical Time and Workload Management * Identify and overcome obstacles to successful time management * Know the difference between reactive and proactive planning * Create personal scheduling strategies to improve effectiveness * Juggle multiple priorities, projects and deadlines * Analysis of current workload to determine what is relevant * Overcoming procrastination, time wasting and perfectionism. Training Methodology * Power point Presentation and interactive discussion with the facilitator * Group Exercises * Participant=E2=80=99s workshop presentations * Case studies Your investment for the 2 days intensive training is USD 400 per person- ea= rly booking and team discounts available! For every 3 bookings, the 4th attends for FREE! Your investment caters for facilitation, training materials, buffet lunch w= ith a soft drink, water, tea/coffee, snacks and certification. Payment to be made via cash at the venue or bank transfer. NOTE: We also conduct In-house trainings that are cost effective, convenie= nt and with greater client focus. Feel free to contact us if you have a lar= ger group of staff to train. Bank Details KCB Kenya Account Name - Bright Achievers Training Consultants Ltd Account Number - 1172443955 Branch code 205 Bank code 01 Swift code KCBLKENX For inquiries and reservation please get in touch with us on <mailto:Mary@brightachieversltd.com> Mary@brightachieversltd.com / <mailt= o:info.brightachievers@gmail.com> info.brightachievers@gmail.com or call +2= 54 786 999 544/ +254 723 130 137 /+254 721 798 254 We advise you to make your reservation early enough to avoid missing a seat= to this seminar. Copyright =C2=A9 *|2018|* *|Bright Achievers Training Consultantd Ltd|*, Al= l rights reserved. --- This email has been checked for viruses by AVG. https://www.avg.com ------=_NextPart_000_0677_01D40D31.96A807A0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content= =3D"text/html; charset=3Dutf-8"><meta name=3DGenerator content=3D"Microsoft= Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#defaul= t#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} =2Eshape {behavior:url(#default#VML);} </style><![endif]--><title>*|MC:SUBJECT|*</title><style><!-- /* Font Definitions */ @font-face {font-family:Helvetica; 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mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l1:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l1:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l1:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l1:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2 {mso-list-id:618726397; mso-list-template-ids:1115579186;} @list l2:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l2:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l2:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3 {mso-list-id:972903817; mso-list-template-ids:1593221336;} @list l3:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l3:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l3:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4 {mso-list-id:1363436968; mso-list-template-ids:1566313584;} @list l4:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l4:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l4:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5 {mso-list-id:1846506035; mso-list-template-ids:-1197147310;} @list l5:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l5:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l5:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6 {mso-list-id:1875852060; mso-list-template-ids:-1059453208;} @list l6:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l6:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l6:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7 {mso-list-id:2134209935; mso-list-template-ids:1904875084;} @list l7:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l7:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level8 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l7:level9 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--></head><body bgcolor=3Dwhite lang=3DEN-US= link=3Dblue vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>= <o:p> </o:p></p><div align=3Dcenter><table class=3DMsoNormalTable bord= er=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%= ;background:#EB1672'><tr><td valign=3Dtop style=3D'padding:15.0pt 0in 30.0p= t 0in'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspa= cing=3D0 cellpadding=3D0 width=3D0 style=3D'width:6.25in'><tr><td valign=3D= top style=3D'padding:0in 0in 0in 0in'><div align=3Dcenter><table class=3DMs= oNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D0 style=3D'= width:6.25in;background:#EB267B'><tr style=3D'height:1.0pt'><td valign=3Dto= p style=3D'padding:7.5pt 15.0pt 7.5pt 15.0pt;height:1.0pt'></td></tr></tabl= e></div></td></tr><tr><td valign=3Dtop style=3D'padding:0in 0in 0in 0in'><d= iv align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 = cellpadding=3D0 width=3D0 style=3D'width:6.25in;background:#E71670' id=3Dte= mplateHeader><tr><td valign=3Dtop style=3D'padding:0in 0in 0in 0in'><div al= ign=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellp= adding=3D0 width=3D"100%" style=3D'width:100.0%'><tr><td style=3D'padding:1= 5.0pt 7.5pt 15.0pt 7.5pt'><p class=3DMsoNormal><b><span style=3D'font-size:= 15.0pt;font-family:"Helvetica",sans-serif;color:#505050'><img id=3D"_x0000_= i1025" src=3D"https://gallery.mailchimp.com/be4a79340559558c24239fbe2/image= s/7ddf9bcf-0ee0-49e6-9516-367460f15866.png"><o:p></o:p></span></b></p></td>= </tr></table></div></td></tr></table></div></td></tr><tr><td valign=3Dtop s= tyle=3D'padding:0in 0in 0in 0in' id=3DtitleRibbonWrapper><div align=3Dcente= r><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 = width=3D"100%" style=3D'width:100.0%' id=3DtitleRibbon><tr><td colspan=3D3 = style=3D'background:#E3E7F0;padding:7.5pt 7.5pt 7.5pt 7.5pt'><div align=3Dc= enter><table class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding= =3D0 width=3D"100%" style=3D'width:100.0%;background:#E3E7F0;border:solid #= C99462 1.0pt'><tr><td valign=3Dtop style=3D'border:none;padding:15.0pt 15.0= pt 15.0pt 15.0pt'><h1><strong><span style=3D'font-size:15.0pt;font-family:"= Georgia",serif;color:black'>EXECUTIVE ADMINISTRATIVE ASSISTANTS MANAGEMENT = CONFERENCE</span></strong><o:p></o:p></h1></td></tr></table></div></td></tr= ><tr><td width=3D12 valign=3Dtop style=3D'width:7.5pt;padding:0in 0in 0in 0= in'><p class=3DMsoNormal align=3Dright style=3D'text-align:right'><img widt= h=3D10 height=3D10 id=3D"_x0000_i1026" src=3D"http://gallery.mailchimp.com/= 27aac8a65e64c994c4416d6b8/images/cornerLft.png"><o:p></o:p></p></td><td wid= th=3D576 rowspan=3D2 valign=3Dtop style=3D'width:435.0pt;padding:0in 0in 0i= n 0in'><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><img= id=3D"_x0000_i1027" src=3D"https://gallery.mailchimp.com/be4a79340559558c2= 4239fbe2/images/170468f0-39d6-4334-bf92-0bb16d5b3d05.jpg"><o:p></o:p></p></= td><td width=3D12 valign=3Dtop style=3D'width:7.5pt;padding:0in 0in 0in 0in= '><p class=3DMsoNormal><img width=3D10 height=3D10 id=3D"_x0000_i1028" src= =3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerRgh= t.png"><o:p></o:p></p></td></tr><tr><td width=3D12 valign=3Dbottom style=3D= 'width:7.5pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal align=3Dright st= yle=3D'text-align:right'><img width=3D10 height=3D10 id=3D"_x0000_i1029" sr= c=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerLf= t_btm.png"><o:p></o:p></p></td><td width=3D12 valign=3Dbottom style=3D'widt= h:7.5pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal><img width=3D10 heigh= t=3D10 id=3D"_x0000_i1030" src=3D"http://gallery.mailchimp.com/27aac8a65e64= c994c4416d6b8/images/cornerRght_btm.png"><o:p></o:p></p></td></tr></table><= /div></td></tr><tr><td valign=3Dtop style=3D'padding:0in 0in 0in 0in'><div = align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cel= lpadding=3D0 width=3D0 style=3D'width:6.25in;background:white' id=3Dtemplat= eBody><tr><td valign=3Dtop style=3D'padding:15.0pt 15.0pt 15.0pt 15.0pt'><d= iv align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 = cellpadding=3D0 width=3D"100%" style=3D'width:100.0%'><tr><td valign=3Dtop = style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal style=3D'line-height= :150%'><span style=3D'font-size:14.5pt;line-height:150%;font-family:"Helvet= ica",sans-serif;color:blue'> </span><strong><span style=3D'font-= size:14.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#00B0= F0'>Dates: 19th & 20th July 2018 (8:30am - 5:00pm)</span></strong= ><span style=3D'font-size:14.5pt;line-height:150%;font-family:"Helvetica",s= ans-serif;color:#00B0F0'><br><strong><span style=3D'font-family:"Helvetica"= ,sans-serif'> Venue: Mackinnon Suites Hotel, Kampala.</span></strong>= </span><span style=3D'font-size:14.5pt;line-height:150%;font-family:"Helvet= ica",sans-serif;color:#222222'><br> </span><span style=3D'font-s= ize:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#22222= 2'><br>Bright Achievers Training Consultants Ltd is inviting you to the Exe= cutive Administrative Assistants Management Conference to be held at </span= ><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",s= ans-serif'>Mackinnon Suites Hotel.<br><strong><u><span style=3D'font-family= :"Helvetica",sans-serif;color:blue'>Target Audience</span></u></strong><spa= n style=3D'color:#222222'><br>This course is relevant to executive/personal= assistants or anyone looking to become an office manager or who regularly = takes on office management responsibilities. It=E2=80=99s a useful refreshe= r for those in existing office management positions wanting to enhance thei= r skills and benefit from formal, structured training with real world appli= cations.<br> <br></span><strong><u><span style=3D'font-family:"Helveti= ca",sans-serif;color:blue'>Summary of the Programme:</span></u></strong><sp= an style=3D'color:#222222'><br>Management assistants and professional secre= taries are struggling with an ever-increasing workload, in jobs considered = among the most difficult, both in the Non-Governmental Organizations, Priva= te and Public Sectors. An efficient and effective office assistant or the s= ecretaries builds good image of an organization and proves to be an asset t= o his/her supervisor/manager. It is not uncommon to feel lost and unsupport= ed in the office management role, everyone having high expectations of the = administrators and secretaries and yet offering very little help and guidan= ce.<br>This workshop has been designed around administrator=E2=80=99s needs= and will provide participants with practical and easy-to-implement solutio= ns to the challenges you face every day. The focus will be on practical ski= lls, tools and techniques to improve productivity, build a winning team wit= h management and peers, and maximize value to the organization.<br> <b= r></span><strong><u><span style=3D'font-family:"Helvetica",sans-serif;color= :blue'>Benefits of this training:</span></u></strong><span style=3D'color:#= 222222'><br>At the end of this training, participants will be able to </spa= n><span style=3D'color:#1F497D'><o:p></o:p></span></span></p><ul type=3Ddis= c><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-= margin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><span styl= e=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>= Gain skills and techniques needed to run an office effectively.<o:p></o:p><= /span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:= auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><= span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",san= s-serif'>Control the administrative work effectively.<o:p></o:p></span></li= ><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-m= argin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><span style= =3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>G= ain skills and techniques of working with all difficult and demanding perso= nalities within the office.<o:p></o:p></span></li><li class=3DMsoNormal sty= le=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line= -height:150%;mso-list:l2 level1 lfo1'><span style=3D'font-size:11.5pt;line-= height:150%;font-family:"Helvetica",sans-serif'>Adopt effective tools for m= anaging difficult people and how to handle and manage conflict<o:p></o:p></= span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:a= uto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><s= pan style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans= -serif'>Understand the methods of minute taking and report writing<o:p></o:= p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-a= lt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1= '><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",= sans-serif'>Learn from each other the types, nature of teamwork and some of= the problems/issues or challenges they presently face, and share practical= lessons learned and best practices from their experiences.<o:p></o:p></spa= n></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto= ;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><span= style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-se= rif'>Understand the levels and importance of communications and improve on = it<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-m= argin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l2 = level1 lfo1'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"= Helvetica",sans-serif'>Develop skills and techniques needed to run office s= ystems effectively, while equipping Administrative staffs with the ability = to manage themselves and the others around them.<o:p></o:p></span></li><li = class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin= -bottom-alt:auto;line-height:150%;mso-list:l2 level1 lfo1'><span style=3D'f= ont-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Elimin= ate the bad habits that may be hurting the administrative staff credibility= =2E<o:p></o:p></span></li></ul><p class=3DMsoNormal style=3D'line-height:15= 0%'><strong><u><span style=3D'font-size:11.5pt;line-height:150%;font-family= :"Helvetica",sans-serif;color:red'>Course Outline</span></u></strong><span = style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-ser= if;color:#222222'><br><br><strong><span style=3D'font-family:"Helvetica",sa= ns-serif'>Defining and Developing Administrative Assistant Skills and Role = in Goal Setting Processes</span></strong> <o:p></o:p></span></p><ul type=3D= disc><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;m= so-margin-bottom-alt:auto;line-height:150%;mso-list:l5 level1 lfo2'><span s= tyle=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-seri= f'>The responsibilities and authority of administrators /assistants role<o:= p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin= -top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l5 level= 1 lfo2'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helve= tica",sans-serif'>Overview of the goal setting process and why setting goal= s is important<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#= 222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;= mso-list:l5 level1 lfo2'><span style=3D'font-size:11.5pt;line-height:150%;f= ont-family:"Helvetica",sans-serif'>How to measure success and steps for goa= l setting and how goals can be related to the organization mandate<o:p></o:= p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-a= lt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l5 level1 lfo2= '><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",= sans-serif'>Develop the managerial aspects of administrators/assistants rol= e =E2=80=93 essential management skills planning for development, identifyi= ng and overcoming barriers to your success.<o:p></o:p></span></li></ul><p c= lass=3DMsoNormal style=3D'line-height:150%'><strong><span style=3D'font-siz= e:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#222222'= >Effective Organizational Communication</span></strong><span style=3D'font-= size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#2222= 22'> <o:p></o:p></span></p><ul type=3Ddisc><li class=3DMsoNormal style=3D'c= olor:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height= :150%;mso-list:l0 level1 lfo3'><span style=3D'font-size:11.5pt;line-height:= 150%;font-family:"Helvetica",sans-serif'>Developing an effective communicat= ion plan within the Workplace<o:p></o:p></span></li><li class=3DMsoNormal s= tyle=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;li= ne-height:150%;mso-list:l0 level1 lfo3'><span style=3D'font-size:11.5pt;lin= e-height:150%;font-family:"Helvetica",sans-serif'>Methods for improving com= munication, such as managing conflicts, running effective meetings, using e= -mail effectively<o:p></o:p></span></li><li class=3DMsoNormal style=3D'colo= r:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15= 0%;mso-list:l0 level1 lfo3'><span style=3D'font-size:11.5pt;line-height:150= %;font-family:"Helvetica",sans-serif'>The elements of office management and= administration communications planning, including information distribution= , performance reporting, and administrative closure<o:p></o:p></span></li><= li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-mar= gin-bottom-alt:auto;line-height:150%;mso-list:l0 level1 lfo3'><span style= =3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>U= nderstand individual communication needs and how to determine the number of= communications channels needed in an office.<o:p></o:p></span></li></ul><p= class=3DMsoNormal style=3D'line-height:150%'><strong><span style=3D'font-s= ize:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#22222= 2'>Creative and Innovative Problem Solving</span></strong><span style=3D'fo= nt-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#2= 22222'> <o:p></o:p></span></p><ul type=3Ddisc><li class=3DMsoNormal style= =3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-h= eight:150%;mso-list:l4 level1 lfo4'><span style=3D'font-size:11.5pt;line-he= ight:150%;font-family:"Helvetica",sans-serif'>Application of logical and cr= eative approaches to solving problems and making decisions within an office= <o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-mar= gin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l4 le= vel1 lfo4'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"He= lvetica",sans-serif'>Developing creative tools for identifying causes and g= enerating solutions<o:p></o:p></span></li><li class=3DMsoNormal style=3D'co= lor:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:= 150%;mso-list:l4 level1 lfo4'><span style=3D'font-size:11.5pt;line-height:1= 50%;font-family:"Helvetica",sans-serif'>How to analyse a problem and differ= entiate between problems with one solution, and problems with many solution= s.<o:p></o:p></span></li></ul><p class=3DMsoNormal style=3D'line-height:150= %'><strong><span style=3D'font-size:11.5pt;line-height:150%;font-family:"He= lvetica",sans-serif;color:#222222'>Managing Conflict, Difficult People and = Situations</span></strong><span style=3D'font-size:11.5pt;line-height:150%;= font-family:"Helvetica",sans-serif;color:#222222'> <o:p></o:p></span></p><u= l type=3Ddisc><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-a= lt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l3 level1 lfo5= '><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",= sans-serif'>Understanding interpersonal-situation dynamics and the differen= t mindsets, motives and fears of difficult people<o:p></o:p></span></li><li= class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margi= n-bottom-alt:auto;line-height:150%;mso-list:l3 level1 lfo5'><span style=3D'= font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Manag= ing both aggressive and passive people including bosses, coworkers, and oth= ers<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-= margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l3= level1 lfo5'><span style=3D'font-size:11.5pt;line-height:150%;font-family:= "Helvetica",sans-serif'>How to go beyond symptoms to identify the real sour= ces of conflict<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:= #222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%= ;mso-list:l3 level1 lfo5'><span style=3D'font-size:11.5pt;line-height:150%;= font-family:"Helvetica",sans-serif'>From conflicting to cooperative relatio= nships<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;m= so-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list= :l3 level1 lfo5'><span style=3D'font-size:11.5pt;line-height:150%;font-fami= ly:"Helvetica",sans-serif'>Working with a difficult boss: Skills & prac= tical tips<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#2222= 22;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-= list:l3 level1 lfo5'><span style=3D'font-size:11.5pt;line-height:150%;font-= family:"Helvetica",sans-serif'>How to handle interruption<o:p></o:p></span>= </li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;m= so-margin-bottom-alt:auto;line-height:150%;mso-list:l3 level1 lfo5'><span s= tyle=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-seri= f'>Develop clear insights into your strengths and weaknesses as an office l= eader<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;ms= o-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:= l3 level1 lfo5'><span style=3D'font-size:11.5pt;line-height:150%;font-famil= y:"Helvetica",sans-serif'>Understand the nature of transition and develop c= ritical people skills that often make the difference between longer-term ca= reer success or failure.<o:p></o:p></span></li></ul><p class=3DMsoNormal st= yle=3D'line-height:150%'><strong><span style=3D'font-size:11.5pt;line-heigh= t:150%;font-family:"Helvetica",sans-serif;color:#222222'>Effective Meeting = Management and Minute Taking</span></strong><span style=3D'font-size:11.5pt= ;line-height:150%;font-family:"Helvetica",sans-serif;color:#222222'> <o:p><= /o:p></span></p><ul type=3Ddisc><li class=3DMsoNormal style=3D'color:#22222= 2;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-l= ist:l7 level1 lfo6'><span style=3D'font-size:11.5pt;line-height:150%;font-f= amily:"Helvetica",sans-serif'>How to drive the meeting content and ma= nage meeting participants<o:p></o:p></span></li><li class=3DMsoNormal style= =3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-h= eight:150%;mso-list:l7 level1 lfo6'><span style=3D'font-size:11.5pt;line-he= ight:150%;font-family:"Helvetica",sans-serif'>How to recognize and av= oid meeting pitfalls<o:p></o:p></span></li><li class=3DMsoNormal style=3D'c= olor:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height= :150%;mso-list:l7 level1 lfo6'><span style=3D'font-size:11.5pt;line-height:= 150%;font-family:"Helvetica",sans-serif'>Develop the confidence and skills = to take accurate and concise minutes.<o:p></o:p></span></li><li class=3DMso= Normal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt= :auto;line-height:150%;mso-list:l7 level1 lfo6'><span style=3D'font-size:11= =2E5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Identify differ= ent methods of Minute Taking and organizing your material.<o:p></o:p></span= ></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;= mso-margin-bottom-alt:auto;line-height:150%;mso-list:l7 level1 lfo6'><span = style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-ser= if'>Learn techniques to identify and highlight important points<o:p></o:p><= /span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:= auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l7 level1 lfo6'><= span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",san= s-serif'>Clearly identify administrator/secretaries roles before, during an= d after the meeting.<o:p></o:p></span></li><li class=3DMsoNormal style=3D'c= olor:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height= :150%;mso-list:l7 level1 lfo6'><span style=3D'font-size:11.5pt;line-height:= 150%;font-family:"Helvetica",sans-serif'>Identify different methods of Minu= te Taking and organizing your material.<o:p></o:p></span></li></ul><p class= =3DMsoNormal style=3D'line-height:150%'><span style=3D'font-size:11.5pt;lin= e-height:150%;font-family:"Helvetica",sans-serif;color:#222222'> <stro= ng><span style=3D'font-family:"Helvetica",sans-serif'>Practical Time and Wo= rkload Management</span></strong> <o:p></o:p></span></p><ul type=3Ddisc><li= class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margi= n-bottom-alt:auto;line-height:150%;mso-list:l6 level1 lfo7'><span style=3D'= font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Ident= ify and overcome obstacles to successful time management<o:p></o:p></span><= /li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;ms= o-margin-bottom-alt:auto;line-height:150%;mso-list:l6 level1 lfo7'><span st= yle=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif= '>Know the difference between reactive and proactive planning<o:p></o:p></s= pan></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:au= to;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l6 level1 lfo7'><sp= an style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-= serif'>Create personal scheduling strategies to improve effectiveness<o:p><= /o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-to= p-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l6 level1 l= fo7'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetic= a",sans-serif'>Juggle multiple priorities, projects and deadlines<o:p></o:p= ></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-top-al= t:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l6 level1 lfo7'= ><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",s= ans-serif'>Analysis of current workload to determine what is relevant<o:p><= /o:p></span></li><li class=3DMsoNormal style=3D'color:#222222;mso-margin-to= p-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l6 level1 l= fo7'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetic= a",sans-serif'>Overcoming procrastination, time wasting and perfectionism.<= o:p></o:p></span></li></ul><p class=3DMsoNormal style=3D'line-height:150%'>= <span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sa= ns-serif;color:#222222'> <br><br></span><span style=3D'font-size:11.5p= t;line-height:150%;font-family:"Helvetica",sans-serif;color:red'> <str= ong><u><span style=3D'font-family:"Helvetica",sans-serif'>Training Methodol= ogy</span></u></strong></span><span style=3D'font-size:11.5pt;line-height:1= 50%;font-family:"Helvetica",sans-serif;color:#222222'> <o:p></o:p></span></= p><ul type=3Ddisc><li class=3DMsoNormal style=3D'color:#222222;mso-margin-t= op-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l1 level1 = lfo8'><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helveti= ca",sans-serif'>Power point Presentation and interactive discussion with th= e facilitator<o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:#2= 22222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;m= so-list:l1 level1 lfo8'><span style=3D'font-size:11.5pt;line-height:150%;fo= nt-family:"Helvetica",sans-serif'>Group Exercises<o:p></o:p></span></li><li= class=3DMsoNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margi= n-bottom-alt:auto;line-height:150%;mso-list:l1 level1 lfo8'><span style=3D'= font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Parti= cipant=E2=80=99s workshop presentations<o:p></o:p></span></li><li class=3DM= soNormal style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-a= lt:auto;line-height:150%;mso-list:l1 level1 lfo8'><span style=3D'font-size:= 11.5pt;line-height:150%;font-family:"Helvetica",sans-serif'>Case studies<o:= p></o:p></span></li></ul><p class=3DMsoNormal style=3D'line-height:150%'><s= trong><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helveti= ca",sans-serif;color:#222222'>Your investment for the 2 days intensive trai= ning is USD 400 per person- early booking and team discounts availabl= e</span></strong><span style=3D'font-size:11.5pt;line-height:150%;font-fami= ly:"Helvetica",sans-serif;color:#222222'>!<br><br><strong><span style=3D'fo= nt-family:"Helvetica",sans-serif'>For every 3 bookings, the 4th attends for= FREE!</span></strong><br><br><strong><span style=3D'font-family:"Helvetica= ",sans-serif'>Your investment caters for facilitation, training materials, = buffet lunch with a soft drink, water, tea/coffee, snacks and certific= ation.</span></strong><br><br><strong><span style=3D'font-family:"Helvetica= ",sans-serif'>Payment to be made via cash at the venue or bank transfer.</s= pan></strong><o:p></o:p></span></p><h2><br><span style=3D'color:black'>&nbs= p;</span><strong><span style=3D'font-family:"Georgia",serif;color:red'>NOTE= :</span></strong><strong><span style=3D'font-family:"Georgia",serif;color:b= lack'> </span></strong><strong><span style=3D'font-size:13.5pt;font-family:= "Georgia",serif;color:black'>We also conduct In-house trainings that are co= st effective, convenient and with greater client focus. Feel free to contac= t us if you have a larger group of staff to train.</span></strong><o:p></o:= p></h2><p class=3DMsoNormal style=3D'line-height:150%'><span style=3D'font-= size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#2222= 22'><br></span><strong><u><span style=3D'font-size:11.5pt;line-height:150%;= font-family:"Helvetica",sans-serif;color:black'>Bank Det</span></u></strong= ><strong><u><span style=3D'font-size:11.5pt;line-height:150%;font-family:"H= elvetica",sans-serif;color:#222222'>ails</span></u></strong><span style=3D'= font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:= #222222'><br>KCB Kenya<br>Account Name - Bright Achievers Training Consulta= nts Ltd<br>Account Number - 1172443955 &= nbsp; &nbs= p; <br>Branch code 205<br>Bank code 01<br>Swift code KCBLK= ENX</span><span style=3D'font-size:11.5pt;line-height:150%;font-family:"Hel= vetica",sans-serif'><o:p></o:p></span></p><p class=3DMsoNormal style=3D'lin= e-height:150%'><span style=3D'font-size:11.0pt;line-height:150%;font-family= :"Calibri",sans-serif'><o:p> </o:p></span></p><p class=3DMsoNormal sty= le=3D'line-height:150%'><strong><span style=3D'font-size:11.5pt;line-height= :150%;font-family:"Helvetica",sans-serif;color:#222222'>For inquiries and r= eservation please get in touch with us on </span></strong><span style=3D'fo= nt-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#2= 22222'><br></span><span style=3D'font-size:11.5pt;line-height:150%;font-fam= ily:"Helvetica",sans-serif'><a href=3D"mailto:Mary@brightachieversltd.com">= <span style=3D'color:windowtext'>Mary@brightachieversltd.com</span></a><str= ong><span style=3D'font-family:"Helvetica",sans-serif'> /</span></stro= ng> <a href=3D"mailto:info.brightachievers@gmail.com"><span style=3D'color:= windowtext'>info.brightachievers@gmail.com</span></a> <strong><span style= =3D'font-family:"Helvetica",sans-serif;color:#222222'>or call +254 786 999 = 544/ +254 723 130 137 /+254 721 798 254 </span></strong></span><span s= tyle=3D'font-size:11.0pt;line-height:150%;font-family:"Calibri",sans-serif'= ><o:p></o:p></span></p><p class=3DMsoNormal style=3D'line-height:150%'><b><= span style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",san= s-serif;color:#0070C0'>We advise you to make your reservation early en= ough to avoid missing a seat to this seminar.</span></b><b><span style=3D'f= ont-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#= 222222'><br> <o:p></o:p></span></b></p><div align=3Dcenter><table cla= ss=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100= %" style=3D'width:100.0%'><tr><td style=3D'padding:0in 0in 0in 0in'><table = class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 align=3Dl= eft width=3D"100%" style=3D'width:100.0%'><tr><td style=3D'padding:0in 0in = 0in 0in'><p class=3DMsoNormal><em>Copyright =C2=A9 *|2018|* *|Bright Achiev= ers Training Consultantd Ltd|*, All rights reserved.</em><o:p></o:p></p></t= d></tr></table></td></tr></table></div><p class=3DMsoNormal align=3Dcenter = style=3D'text-align:center'><o:p></o:p></p></td></tr></table></div></td></t= r></table></div></td></tr><tr><td valign=3Dtop style=3D'padding:0in 0in 0in= 0in'><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><o:p>= </o:p></p><div align=3Dcenter><table class=3DMsoNormalTable border=3D= 0 cellspacing=3D0 cellpadding=3D0 width=3D0 style=3D'width:6.25in;backgroun= d:#EC1B76' id=3DtemplateFooter><tr><td valign=3Dtop style=3D'padding:15.0pt= 15.0pt 15.0pt 15.0pt'><div align=3Dcenter><table class=3DMsoNormalTable bo= rder=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.= 0%'><tr><td colspan=3D3 valign=3Dtop style=3D'padding:0in 0in 15.0pt 0in'><= /td></tr><tr><td valign=3Dtop style=3D'padding:0in 0in 0in 0in'></td><td wi= dth=3D20 style=3D'width:15.0pt;padding:0in 0in 0in 0in'></td><td width=3D20= 0 valign=3Dtop style=3D'width:150.0pt;padding:0in 0in 0in 0in' id=3DmonkeyR= ewards></td></tr><tr><td colspan=3D3 valign=3Dtop style=3D'padding:15.0pt 0= in 0in 0in'></td></tr></table></div></td></tr></table></div><p class=3DMsoN= ormal align=3Dcenter style=3D'text-align:center'><o:p></o:p></p></td></tr><= /table></div></td></tr></table></div><p class=3DMsoNormal><o:p> </o:p>= </p></div><div id=3D"DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br /> <table style=3D"border-top: 1px solid #D3D4DE;"> <tr> <td style=3D"width: 55px; 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