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From: "Belinda" <Belinda@brightachieversltd.com>
To: <Belinda@brightachieversltd.com>
Subject: Executive Administrative Assistants Management Conference
Date: Fri, 13 Apr 2018 17:37:57 +0300
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Content preview: <https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/7ddf9bcf-0ee0-49e6-9516-367460f15866.png>
EXECUTIVE ADMINISTRATIVE ASSISTANTS MANAGEMENT CONFERENCE <http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/cornerLft.png>
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------=_NextPart_000_0001_01D3D34E.73254AD0
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charset="utf-8"
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=20
=09
=
<https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/7ddf9bcf-=
0ee0-49e6-9516-367460f15866.png>=20
EXECUTIVE ADMINISTRATIVE ASSISTANTS MANAGEMENT CONFERENCE
=
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png>=20
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Dates: 3rd & 4th May 2018 (8:30am - 5:00pm)
Venue: Mackinnon Suites Hotel, Kampala.
=20
Bright Achievers Training Consultants Ltd is inviting you to the =
Executive Administrative Assistants Management Conference to be held at =
Mackinnon Suites Hotel.
Target Audience
This course is relevant to executive/personal assistants or anyone =
looking to become an office manager or who regularly takes on office =
management responsibilities. It=E2=80=99s a useful refresher for those =
in existing office management positions wanting to enhance their skills =
and benefit from formal, structured training with real world =
applications.
=20
Summary of the Programme:
Management assistants and professional secretaries are struggling with =
an ever-increasing workload, in jobs considered among the most =
difficult, both in the Non-Governmental Organizations, Private and =
Public Sectors. An efficient and effective office assistant or the =
secretaries builds good image of an organization and proves to be an =
asset to his/her supervisor/manager. It is not uncommon to feel lost and =
unsupported in the office management role, everyone having high =
expectations of the administrators and secretaries and yet offering very =
little help and guidance.
This workshop has been designed around administrator=E2=80=99s needs and =
will provide participants with practical and easy-to-implement solutions =
to the challenges you face every day. The focus will be on practical =
skills, tools and techniques to improve productivity, build a winning =
team with management and peers, and maximize value to the organization.
=20
Benefits of this training:
At the end of this training, participants will be able to=20
* Gain skills and techniques needed to run an office effectively.
* Control the administrative work effectively.
* Gain skills and techniques of working with all difficult and demanding =
personalities within the office.
* Adopt effective tools for managing difficult people and how to handle =
and manage conflict
* Understand the methods of minute taking and report writing
* Learn from each other the types, nature of teamwork and some of the =
problems/issues or challenges they presently face, and share practical =
lessons learned and best practices from their experiences.
* Understand the levels and importance of communications and improve on =
it
* Develop skills and techniques needed to run office systems =
effectively, while equipping Administrative staffs with the ability to =
manage themselves and the others around them.
* Eliminate the bad habits that may be hurting the administrative staff =
credibility.
Course Outline
Defining and Developing Administrative Assistant Skills and Role in Goal =
Setting Processes=20
* The responsibilities and authority of administrators /assistants role
* Overview of the goal setting process and why setting goals is =
important
* How to measure success and steps for goal setting and how goals can be =
related to the organization mandate
* Develop the managerial aspects of administrators/assistants role =
=E2=80=93 essential management skills planning for development, =
identifying and overcoming barriers to your success.
Effective Organizational Communication=20
* Developing an effective communication plan within the Workplace
* Methods for improving communication, such as managing conflicts, =
running effective meetings, using e-mail effectively
* The elements of office management and administration communications =
planning, including information distribution, performance reporting, and =
administrative closure
* Understand individual communication needs and how to determine the =
number of communications channels needed in an office.
Creative and Innovative Problem Solving=20
* Application of logical and creative approaches to solving problems and =
making decisions within an office
* Developing creative tools for identifying causes and generating =
solutions
* How to analyse a problem and differentiate between problems with one =
solution, and problems with many solutions.
Managing Conflict, Difficult People and Situations=20
* Understanding interpersonal-situation dynamics and the different =
mindsets, motives and fears of difficult people
* Managing both aggressive and passive people including bosses, =
coworkers, and others
* How to go beyond symptoms to identify the real sources of conflict
* From conflicting to cooperative relationships
* Working with a difficult boss: Skills & practical tips
* How to handle interruption
* Develop clear insights into your strengths and weaknesses as an office =
leader
* Understand the nature of transition and develop critical people skills =
that often make the difference between longer-term career success or =
failure.
Effective Meeting Management and Minute Taking=20
* How to drive the meeting content and manage meeting participants
* How to recognize and avoid meeting pitfalls
* Develop the confidence and skills to take accurate and concise =
minutes.
* Identify different methods of Minute Taking and organizing your =
material.
* Learn techniques to identify and highlight important points
* Clearly identify administrator/secretaries roles before, during and =
after the meeting.
* Identify different methods of Minute Taking and organizing your =
material.
Practical Time and Workload Management=20
* Identify and overcome obstacles to successful time management
* Know the difference between reactive and proactive planning
* Create personal scheduling strategies to improve effectiveness
* Juggle multiple priorities, projects and deadlines
* Analysis of current workload to determine what is relevant
* Overcoming procrastination, time wasting and perfectionism.
=20
Training Methodology=20
* Power point Presentation and interactive discussion with the =
facilitator
* Group Exercises
* Participant=E2=80=99s workshop presentations
* Case studies
Your investment for the 2 days intensive training is USD 400 per person- =
early booking and team discounts available!
For every 3 bookings, the 4th attends for FREE!
Your investment caters for facilitation, training materials, buffet =
lunch with a soft drink, water, tea/coffee, snacks and certification.
Payment to be made via cash at the venue or bank transfer.
For inquiries and reservation please get in touch with us on=20
Belinda@brightachieversltd.com <mailto:Belinda@brightachieversltd.com> =
/ <mailto:Mary@brightachieversltd.com> Mary@brightachieversltd.com / =
<mailto:info.brightachievers@gmail.com> info.brightachievers@gmail.com =
or call +254 786 999 544/ +254 723 130 137 /+254 721 798 254 =20
NOTE: We also conduct In-house trainings that are cost effective, =
convenient and with greater client focus. Feel free to contact us if you =
have a larger group of staff to train.
Bank Details
KCB Kenya
Account Name - Bright Achievers Training Consultants Ltd
Account Number - 1172443955 =20
Branch code 205
Bank code 01
Swift code KCBLKENX
=20
Copyright =C2=A9 *|2018|* *|Bright Achievers Training Consultantd Ltd|*, =
All rights reserved.
=
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class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D600 style=3D'width:6.25in;background:#EB267B'><tr><td =
valign=3Dtop style=3D'padding:7.5pt 15.0pt 7.5pt =
15.0pt'></td></tr></table></div></td></tr><tr><td valign=3Dtop =
style=3D'padding:0in 0in 0in 0in'><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D600 style=3D'width:6.25in;background:#E71670' =
id=3DtemplateHeader><tr><td valign=3Dtop style=3D'padding:0in 0in 0in =
0in'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td style=3D'padding:15.0pt 7.5pt 15.0pt =
7.5pt'><p class=3DMsoNormal><b><span =
style=3D'font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#50505=
0'><img id=3D"_x0000_i1025" =
src=3D"https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/7dd=
f9bcf-0ee0-49e6-9516-367460f15866.png"><o:p></o:p></span></b></p></td></t=
r></table></div></td></tr></table></div></td></tr><tr><td valign=3Dtop =
style=3D'padding:0in 0in 0in 0in' id=3DtitleRibbonWrapper><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" style=3D'width:100.0%' =
id=3DtitleRibbon><tr><td colspan=3D3 =
style=3D'background:#E3E7F0;padding:7.5pt 7.5pt 7.5pt 7.5pt'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:#E3E7F0;border:solid #C99462 =
1.0pt'><tr><td valign=3Dtop style=3D'border:none;padding:15.0pt 15.0pt =
15.0pt 15.0pt'><h1><strong><span =
style=3D'font-size:15.0pt;font-family:"Georgia",serif;color:black'>EXECUT=
IVE ADMINISTRATIVE ASSISTANTS MANAGEMENT =
CONFERENCE</span></strong><o:p></o:p></h1></td></tr></table></div></td></=
tr><tr><td width=3D10 valign=3Dtop style=3D'width:7.5pt;padding:0in 0in =
0in 0in'><p class=3DMsoNormal align=3Dright =
style=3D'text-align:right'><img width=3D10 height=3D10 =
id=3D"_x0000_i1026" =
src=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/corn=
erLft.png"><o:p></o:p></p></td><td width=3D580 rowspan=3D2 valign=3Dtop =
style=3D'width:435.0pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><img id=3D"_x0000_i1027" =
src=3D"https://gallery.mailchimp.com/be4a79340559558c24239fbe2/images/170=
468f0-39d6-4334-bf92-0bb16d5b3d05.jpg"><o:p></o:p></p></td><td =
width=3D10 valign=3Dtop style=3D'width:7.5pt;padding:0in 0in 0in 0in'><p =
class=3DMsoNormal><img width=3D10 height=3D10 id=3D"_x0000_i1028" =
src=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/corn=
erRght.png"><o:p></o:p></p></td></tr><tr><td width=3D10 valign=3Dbottom =
style=3D'width:7.5pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dright style=3D'text-align:right'><img width=3D10 height=3D10 =
id=3D"_x0000_i1029" =
src=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/corn=
erLft_btm.png"><o:p></o:p></p></td><td width=3D10 valign=3Dbottom =
style=3D'width:7.5pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal><img =
width=3D10 height=3D10 id=3D"_x0000_i1030" =
src=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/corn=
erRght_btm.png"><o:p></o:p></p></td></tr></table></div></td></tr><tr><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D600 style=3D'width:6.25in;background:white' =
id=3DtemplateBody><tr><td valign=3Dtop style=3D'padding:15.0pt 15.0pt =
15.0pt 15.0pt'><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td valign=3Dtop style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal style=3D'line-height:150%'><span =
style=3D'font-size:14.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:blue'> <strong><span =
style=3D'font-family:"Helvetica",sans-serif'>Dates: 3rd & 4th =
May 2018 (8:30am - 5:00pm)</span></strong><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'> Venue: Mackinnon =
Suites Hotel, Kampala.</span></strong></span><span =
style=3D'font-size:14.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br> </span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br>Bright Achievers Training Consultants Ltd is =
inviting you to the Executive Administrative Assistants Management =
Conference to be held at Mackinnon Suites =
Hotel.<br><br></span><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:blue'>Target Audience</span></u></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br>This course is relevant to executive/personal =
assistants or anyone looking to become an office manager or who =
regularly takes on office management responsibilities. It=E2=80=99s a =
useful refresher for those in existing office management positions =
wanting to enhance their skills and benefit from formal, structured =
training with real world =
applications.<br> <br></span><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:blue'>Summary of the Programme:</span></u></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br>Management assistants and professional =
secretaries are struggling with an ever-increasing workload, in jobs =
considered among the most difficult, both in the Non-Governmental =
Organizations, Private and Public Sectors. An efficient and effective =
office assistant or the secretaries builds good image of an organization =
and proves to be an asset to his/her supervisor/manager. It is not =
uncommon to feel lost and unsupported in the office management role, =
everyone having high expectations of the administrators and secretaries =
and yet offering very little help and guidance.<br>This workshop has =
been designed around administrator=E2=80=99s needs and will provide =
participants with practical and easy-to-implement solutions to the =
challenges you face every day. The focus will be on practical skills, =
tools and techniques to improve productivity, build a winning team with =
management and peers, and maximize value to the =
organization.<br> <br></span><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:blue'>Benefits of this training:</span></u></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br>At the end of this training, participants will =
be able to <o:p></o:p></span></p><ul type=3Ddisc><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Gain skills and techniques needed to run an office =
effectively.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Control the administrative work =
effectively.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Gain skills and techniques of working with all difficult and =
demanding personalities within the office.<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Adopt effective tools for managing difficult people and how to =
handle and manage conflict<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Understand the methods of minute taking and report =
writing<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Learn from each other the types, nature of teamwork and some of =
the problems/issues or challenges they presently face, and share =
practical lessons learned and best practices from their =
experiences.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Understand the levels and importance of communications and improve =
on it<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Develop skills and techniques needed to run office systems =
effectively, while equipping Administrative staffs with the ability to =
manage themselves and the others around them.<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l2 level1 lfo1'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Eliminate the bad habits that may be hurting the administrative =
staff credibility.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:red'>Course Outline</span></u></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'>Defining and Developing =
Administrative Assistant Skills and Role in Goal Setting =
Processes</span></strong> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l5 level1 lfo2'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>The responsibilities and authority of administrators /assistants =
role<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l5 level1 lfo2'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Overview of the goal setting process and why setting goals is =
important<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l5 level1 lfo2'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to measure success and steps for goal setting and how goals =
can be related to the organization mandate<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l5 level1 lfo2'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Develop the managerial aspects of administrators/assistants role =
=E2=80=93 essential management skills planning for development, =
identifying and overcoming barriers to your =
success.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>Effective Organizational =
Communication</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l0 level1 lfo3'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Developing an effective communication plan within the =
Workplace<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l0 level1 lfo3'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Methods for improving communication, such as managing conflicts, =
running effective meetings, using e-mail =
effectively<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l0 level1 lfo3'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>The elements of office management and administration =
communications planning, including information distribution, performance =
reporting, and administrative closure<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l0 level1 lfo3'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Understand individual communication needs and how to determine the =
number of communications channels needed in an =
office.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>Creative and Innovative Problem =
Solving</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l4 level1 lfo4'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Application of logical and creative approaches to solving problems =
and making decisions within an office<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l4 level1 lfo4'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Developing creative tools for identifying causes and generating =
solutions<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l4 level1 lfo4'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to analyse a problem and differentiate between problems with =
one solution, and problems with many =
solutions.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>Managing Conflict, Difficult People and =
Situations</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Understanding interpersonal-situation dynamics and the different =
mindsets, motives and fears of difficult =
people<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Managing both aggressive and passive people including bosses, =
coworkers, and others<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to go beyond symptoms to identify the real sources of =
conflict<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>From conflicting to cooperative =
relationships<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Working with a difficult boss: Skills & practical =
tips<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to handle interruption<o:p></o:p></span></li><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Develop clear insights into your strengths and weaknesses as an =
office leader<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l3 level1 lfo5'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Understand the nature of transition and develop critical people =
skills that often make the difference between longer-term career success =
or failure.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>Effective Meeting Management and Minute =
Taking</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to drive the meeting content and manage meeting =
participants<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>How to recognize and avoid meeting =
pitfalls<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Develop the confidence and skills to take accurate and concise =
minutes.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Identify different methods of Minute Taking and organizing your =
material.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Learn techniques to identify and highlight important =
points<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Clearly identify administrator/secretaries roles before, during =
and after the meeting.<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l7 level1 lfo6'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Identify different methods of Minute Taking and organizing your =
material.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <strong><span =
style=3D'font-family:"Helvetica",sans-serif'>Practical Time and Workload =
Management</span></strong> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Identify and overcome obstacles to successful time =
management<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Know the difference between reactive and proactive =
planning<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Create personal scheduling strategies to improve =
effectiveness<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Juggle multiple priorities, projects and =
deadlines<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Analysis of current workload to determine what is =
relevant<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l6 level1 lfo7'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Overcoming procrastination, time wasting and =
perfectionism.<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <br><br></span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:red'> <strong><u><span =
style=3D'font-family:"Helvetica",sans-serif'>Training =
Methodology</span></u></strong></span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l1 level1 lfo8'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Power point Presentation and interactive discussion with the =
facilitator<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l1 level1 lfo8'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Group Exercises<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l1 level1 lfo8'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Participant=E2=80=99s workshop =
presentations<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:150%;mso-list:l1 level1 lfo8'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif'>Case studies<o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>Your investment for the 2 days intensive training is =
USD 400 per person- early booking and team discounts =
available</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>!<br><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'>For every 3 bookings, the =
4th attends for FREE!</span></strong><br><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'>Your investment caters for =
facilitation, training materials, buffet lunch with a soft drink, water, =
tea/coffee, snacks =
and certification.</span></strong><br><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'>Payment to be made via cash =
at the venue or bank transfer.</span></strong><br><br><strong><span =
style=3D'font-family:"Helvetica",sans-serif'>For inquiries and =
reservation please get in touch with us on =
</span></strong><br></span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:black'><a =
href=3D"mailto:Belinda@brightachieversltd.com">Belinda@brightachieversltd=
.com</a> / </span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><a href=3D"mailto:Mary@brightachieversltd.com"><span =
style=3D'color:black'>Mary@brightachieversltd.com</span></a></span><stron=
g><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:black'> /</span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:black'> </span><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><a =
href=3D"mailto:info.brightachievers@gmail.com"><span =
style=3D'color:black'>info.brightachievers@gmail.com</span></a></span><sp=
an =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:black'> </span><strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>or call +254 786 999 544/ +254 723 130 137 /+254 721 =
798 254 </span></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'> <o:p></o:p></span></p><h2><br><span =
style=3D'color:black'> </span><strong><span =
style=3D'font-family:"Georgia",serif;color:red'>NOTE:</span></strong><str=
ong><span style=3D'font-family:"Georgia",serif;color:black'> =
</span></strong><strong><span =
style=3D'font-size:13.5pt;font-family:"Georgia",serif;color:black'>We =
also conduct In-house trainings that are cost effective, convenient and =
with greater client focus. Feel free to contact us if you have a larger =
group of staff to train.</span></strong><o:p></o:p></h2><p =
class=3DMsoNormal style=3D'line-height:150%'><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br></span><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:black'>Bank Det</span></u></strong><strong><u><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'>ails</span></u></strong><span =
style=3D'font-size:11.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#222222'><br>KCB Kenya<br>Account Name - Bright Achievers =
Training Consultants Ltd<br>Account Number - 1172443955 =
&=
nbsp; <br>Branch code =
205<br>Bank code 01<br>Swift code KCBLKENX<br> =
<o:p></o:p></span></p><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td style=3D'padding:0in 0in 0in 0in'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
align=3Dleft width=3D"100%" style=3D'width:100.0%'><tr><td =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal><em>Copyright =
=C2=A9 *|2018|* *|Bright Achievers Training Consultantd Ltd|*, All =
rights =
reserved.</em><o:p></o:p></p></td></tr></table></td></tr></table></div></=
td></tr></table></div></td></tr></table></div></td></tr><tr><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><img border=3D0 width=3D599 =
height=3D129 id=3D"_x0000_i1031" =
src=3D"http://gallery.mailchimp.com/27aac8a65e64c994c4416d6b8/images/city=
.png"><o:p></o:p></p><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D600 =
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valign=3Dtop style=3D'padding:15.0pt 15.0pt 15.0pt 15.0pt'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" style=3D'width:100.0%'><tr><td =
colspan=3D3 valign=3Dtop style=3D'padding:0in 0in 15.0pt =
0in'></td></tr><tr><td valign=3Dtop style=3D'padding:0in 0in 0in =
0in'></td><td width=3D20 style=3D'width:15.0pt;padding:0in 0in 0in =
0in'></td><td width=3D200 valign=3Dtop =
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id=3DmonkeyRewards></td></tr><tr><td colspan=3D3 valign=3Dtop =
style=3D'padding:15.0pt 0in 0in =
0in'></td></tr></table></div></td></tr></table></div></td></tr></table></=
div></td></tr></table></div><p =
class=3DMsoNormal><o:p> </o:p></p><div =
id=3DDAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p =
class=3DMsoNormal><o:p> </o:p></p><table class=3DMsoNormalTable =
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href=3D"http://www.avg.com/email-signature?utm_medium=3Demail&utm_sou=
rce=3Dlink&utm_campaign=3Dsig-email&utm_content=3Demailclient" =
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class=3DMsoNormal style=3D'line-height:13.5pt'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#41424E'>V=
irus-free. <a =
href=3D"http://www.avg.com/email-signature?utm_medium=3Demail&utm_sou=
rce=3Dlink&utm_campaign=3Dsig-email&utm_content=3Demailclient" =
target=3D"_blank"><span style=3D'color:#4453EA'>www.avg.com</span></a> =
<o:p></o:p></span></p></td></tr></table><p =
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